Welcome to the AMI Customer Portal

The AMI Customer Portal is your single place to monitor cellular usage, request devices and service changes, and manage the notifications you receive.

What you can do depends on your role

Your organization's administrator assigns you a role, and that role determines which parts of the portal you see:

• User — view your own usage and submit requests for yourself.
• Manager — everything a User can do, plus view your team's usage and approve requests.
• Request delegate — submit requests on behalf of other people in your organization.
• Administrator — manage users, equipment packages, budgets, and your organization's portal settings.

If a screen described in this guide isn't visible to you, your role may not include it. Contact your organization's administrator if you think you need access.

In this guide

• Signing In — how to access the portal.
• Portal Tour — a quick orientation to the main areas.

Choose your language

The portal and this guide are available in English, Spanish (Mexico), and French (Canada). In the portal, open your account menu in the bottom-left corner and select Language. See Choosing Your Language.